Job and Internship Opportunities

SMYAL (Supporting and Mentoring Youth Advocates and Leaders) supports and empowers lesbian, gay, bisexual, transgender and questioning (LGBTQ) youth in the Washington, DC metropolitan region. Through youth leadership, SMYAL creates opportunities for LGBTQ youth to build self-confidence, develop critical life skills, and engage their peers and community through service and advocacy. Committed to social change, SMYAL builds, sustains and advocates for programs, policies and services that LGBTQ youth need as they grow into adulthood.

SMYAL is an equal opportunity employer and does not discriminate on the basis of race, color, religion, national origin, gender, age, marital status, personal appearance, sexual orientation, family responsibility, physical or mental handicap, or political affiliation.

Current Openings

Position Summary

SMYAL is hiring the Manager of Transitional Housing Case Management, which provides oversight to our Youth Transitional Housing (TH), Extended Transitional Housing (ETH), and Department of Health Housing programs. The Manager of Transitional Housing Case Management supervises, supports, and provides oversight for case managers across SMYAL’s youth transitional housing programs, as well as mediates complex and time-sensitive crisis situations.

Position Responsibilities


General Responsibilities

  • Responsible for hiring, onboarding, training, and supervising youth transitional housing case managers
  • Ensures all transitional housing case managers maintain training expectations based on funder requirements
  • Maintain a sufficient number of qualified case managers by interviewing, hiring, supervising, and retaining youth transitional housing case management staff 
  • Assists the Director of Housing with coordinating and conducting file reviews
  • Monitor productivity and effectiveness of case managers’ schedules and responsibilities 
  • Provides guidance and mediation for complex and highly visible crisis situation with youth who may have experienced complex trauma, substance use disorders, or severe mental health
  • Participate in bi-weekly Coordinated Access and Housing Placement meetings (CAHP)
  • Responsible for monitoring client documentation and clinical records
  • May provide crisis management, direct service to youth, and youth group facilitation as needed
  • Support the Director of Housing in monitoring and ensuring compliance with all grantor regulations and licenses
  • Support the Director of Youth Housing in partnering with community agencies and collateral resources 
  • Serve as the lead for any Administrative Sanctions (suspension, termination, transfers)


Operational Responsibilities

  • Support Director of Youth Housing with problem-solving and collaborating with facility property management to ensure safety, security, and regulatory housing standards
  • Serve as a on-call staff person, along with Case Managers on a rotating basis
  • Support housing staff in daily operations of all housing programs and troubleshoot any issues
  • Coordinate and purchase monthly grocery cards for distribution by case managers
  • Monitor all youth house purchases and complete daily receipt reconciliation
  • Monitor all repair/replacement coordination as it relates to keys (fobs and keys), unit supplies (furniture, textiles, cleaning supplies, etc) and unit repairs (coordinate for in-house repair or outside repair service) in conjunction with the Director of Youth Housing and the Housing Program Operations Manager


Position Qualifications

  • Master’s Degree in human services field plus three years of youth programming experience or equivalent experience
  • Fully licensed in the human services field (LICSW, LPC, etc) highly preferred.
  • 2+ years of supervisory experience.
  • 3+ years of experience working with children and family systems, LGBTQ+ issues, and housing and case management services
  • Ability to pass criminal background checks and employee drug screening


Salary and Benefits

Salary is $65,000-$70,000 with excellent benefits, which include health, dental, and vision insurance, retirement, vacation and sick time.

To Apply

Applicants may send resume and cover letter to [email protected] with the subject line Manager of Transitional Housing Case Management. Resumes will be reviewed as they are received. No phone calls, please.

This position works both virtually as well as our youth transitional houses, located in Washington, DC.


Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. SMYAL believes in justice, equity, diversity, and inclusion, as well as bringing your authentic self to the workplace. So if you are excited about this position but your past experiences do not align perfectly with every qualification, we encourage you to apply anyways! You may be just the right person for this or other positions